Hawkhurst Chamber - Custom House Poole - Guest Rooms in Poole - Quay Holidays

Custom House Poole - Hawkhurst Chamber

1 bedroom
1 bathroom
2 guests


Just four, beautifully-crafted boutique king-size chambers created within the historic Custom House on Poole Quay. Each room offers spacious, airy accommodation with luxurious en-suite bathrooms, large walk-in showers and contemporary fittings. It’s the perfect spot for enjoying Poole Quay and its many charming hostelries and quality restaurants, and a fine base for exploring the Georgian Old Town, or enjoying ferry trips to Brownsea Island and Sandbanks from Poole Quay. Stroll along the water’s edge and enjoy the wide-open spaces of Harbourside Park with panoramic views across Poole Harbour. A short walk in the opposite direction via the Old Lifting Bridge brings visitors to Hamworthy Park, with its charming sandy beach, café and children’s recreation area. With so much to see and do, you are sure to return again and again!

'Hawkhurst' is a spacious room may be occupied with a link to The Brownsea Chamber - great for families. Comfortable seating and a 32 inch smart TV with freeview. Twin beds (2x 3ft single beds that could be pushed together to make a superkingsize bed - on request), desk / dressing table, fitted wardrobe. Frosted window for privacy. Ensuite bathroom with walk-in shower, sink, toilet, mirror and shaver point. Beds are made with crisp white linen and fluffy white towels provided.

Custom House Poole guest rooms also enjoy exclusive access to a small private conservatory style seating area which overlooks the Quayside, where drinks can be ordered via an app from the ground floor restaurant and bar. Access to the Custom House Poole rooms is on Paradise Street and a staircase to the first floor.

Breakfast - is available (at guest cost) in the Custom House restaurant on the ground floor. Choices include continental, waffles, granola, smashed avocado, eggs benedict and the full English!

Dining out - A fine gastronomic selection of restaurants is available on the doorstep, with the popular Custom House Poole on the ground floor (cafe, bar and bistro), Da Vinci’s well-regarded Italian restaurant next door, Pi (for great pizzas), French cuisine at the St Tropez Lounge and Cornish seafood at Rockfish. There's a choice of Thai restaurants in the lower High Street - Nusara, Sakuna Khrua and Flavours of Asia, each distinctly different but all offering quality dining for discerning guests, Valona wood-fired pizzeria ... and many more excellent choices, too!

Parking - Parking is available either in the Quayside Poole Car Park, BH15 1ZB (Britannia Parking) or the municipal Quay Visitors’ Multi-Storey Car Park, BH15 1SB, both within a few minutes’ walk of the property. (Parking charges at guest cost).

Services: WIFI. Smart TV with Netflix. Linen and Towels. Hairdryer. Complimentary beverages’ tray and bathroom toiletries.

Restrictions - No smoking. No pets. We are happy to accept same day bookings up to 6pm (4pm on Sundays) if you call us through directly. Arrivals out of usual office hours can be organised by prior arrangement.

Arrivals / Departure time: Arrivals from 3pm and departure by 10am. Later and earlier times may be possible by prior arrangement.




POOLE OLD TOWN - Georgian Maritime History... Poole`s Georgian Old Town is steeped in history. The recently extended Museum in the Lower High Street tells of Poole’s earliest development as a port sheltered within the World’s second largest natural harbour, and of its extensive trade links with Newfoundland. If you want to explore Poole to the full, leave your car behind and join the Cockle Trail – a walking tour of the Old Town, which tells visitors how Poole Town developed into the flourishing destination you see today.


On Wednesday, 03 Jan 2024
Great central location, right on Poole Quay, near loads of amenities. Top quality rooms.
On Tuesday, 07 Nov 2023
The location was lovely on the town quay.The room was cosy we were there in a big storm. The bed was very comfy. The additional seating area was lovely to lookout over the harbour.it is a very lovely place to stay.
Susan Meredith
On Friday, 27 Oct 2023
The Custom house is perfectly situated on the quay & the restaurant underneath is welcoming & has good food. Our twin room is as large with no view, but with a separate sitting area with a view, across the corridor. Perfect for a stay before a ferry trip.
On Tuesday, 03 Oct 2023
Was in a good location and had a lovely restaurant below for dinner.
On Wednesday, 28 Jun 2023
Central location, very comfortable. Bathroom and shower were excellent, Hawkhurst didn’t have a view but we knew that. Can’t really fault it, but it’s fair to mention that we only had one night there.
On Monday, 19 Jun 2023
Great location
On Monday, 22 May 2023
Located in the heart of the quayside you really feel like a local.
On Monday, 22 May 2023
location was great
On Monday, 22 May 2023
Perfect location very Modern apartment in excellent condition.
On Monday, 22 May 2023
Lovely position on the Quay. Clean room. Good facilities, tea, coffee, etc. Central to town and restaurants.
On Monday, 22 May 2023
Location was excellent right on the quay amongst many bars and eating places, no noise at all
On Saturday, 17 Dec 2022
Lovely position on the Quay. Clean room. Good facilities, tea, coffee, etc. Central to town and restaurants.
On Thursday, 15 Sep 2022
View from overlord room was just beautiful, hotel is in excellent location with lovely cafe below attracting a nice bunch of people
On Friday, 19 Aug 2022
Stylish and comfortable. location was excellent.
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